Terms & Condition
Shipping and Delivery
Free Shipping Across India
Gujranwala Legacy offers free delivery on all orders within India, ensuring a seamless and cost-effective shopping experience.
Transit Insurance
All shipments are fully insured until they reach your doorstep, guaranteeing complete protection and peace of mind for your purchase.
14-day Money-back guarantee
We offer a 14-day money-back policy so you can shop with confidence.
- If you’re not completely satisfied, you may return the product within 14 days of delivery.
- All returned items undergo a Quality Control (QC) inspection.
To be eligible for a refund:
- The product must be in unused, original condition
- All tags, certificates, and protective materials must be intact
Products showing signs of wear, damage, or tampering will not qualify for returns or refunds.
Free Return
We provide free returns for eligible products within the 14-day policy period.
- Once the returned item passes QC checks, your refund or exchange will be processed promptly
- Items failing QC due to damage or missing tags will not be accepted
Lifetime Exchange & Buy-Back Policy
Gujranwala Legacy offers a Lifetime Exchange & Buy-Back Policy on all purchases made within India. The product can be returned for buy-back or exchange based on its current market value.
The value of the exchanged product after deductions will be credited to your account with us and can be used to purchase anything from our store.
If you choose buy-back, the amount will be paid via online bank transfer within 10 days of receiving the product.
All returned jewellery will go through Quality Control procedures before processing credit/refund as per the categories below:
| Category | Exchange Value | Buy Back Value |
|---|---|---|
| Diamond and Gemstone Jewellery | 90% of the value of jewellery (before tax amount shown in invoice) | 85% of the value of jewellery (before tax amount shown in invoice) |
| Hallmarked Gold Jewellery | 100% of net gold value at current market rate | 100% of net gold value at current market rate |
| Kundan/Polki Jewellery | 80% of the value of jewellery (before tax amount shown in invoice) | 75% of the value of jewellery (before tax amount shown in invoice) |