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GujranwalaLegacy
  • 0
  • 0
    • Home
    • Appointment
    • Services
    • Help
    • Privacy Policy
    • Terms and condition
  • ͏ +91 7048967149  gujranwalalegacy.com
  • Sign in
  • Contact Us

Terms & Condition

Shipping and Delivery 

Free Shipping Across India

 Gujranwala Legacy offers free delivery on all orders within India, ensuring a seamless and cost-effective shopping experience.

Transit Insurance

All shipments are fully insured until they reach your doorstep, guaranteeing complete protection and peace of mind for your purchase.

14-day Money-back  guarantee

We offer a 14-day money-back policy so you can shop with confidence.

  • If you’re not completely satisfied, you may return the product within 14 days of delivery.
  • All returned items undergo a Quality Control (QC) inspection.
  • To be eligible for a refund:

    • The product must be in unused, original condition
    • All tags, certificates, and protective materials must be intact

 Products showing signs of wear, damage, or tampering will not qualify for returns or refunds.

Free Return

We provide free returns for eligible products within the 14-day policy period.

  • Once the returned item passes QC checks, your refund or exchange will be processed promptly
  • Items failing QC due to damage or missing tags will not be accepted


Lifetime Exchange & Buy-Back Policy

Gujranwala Legacy offers a Lifetime Exchange & Buy-Back Policy on all purchases made within India. The product can be returned for buy-back or exchange based on its current market value.

The value of the exchanged product after deductions will be credited to your account with us and can be used to purchase anything from our store.

If you choose buy-back, the amount will be paid via online bank transfer within 10 days of receiving the product.

All returned jewellery will go through Quality Control procedures before processing credit/refund as per the categories below:

CategoryExchange ValueBuy Back Value
Diamond and Gemstone Jewellery90% of the value of jewellery (before tax amount shown in invoice)85% of the value of jewellery (before tax amount shown in invoice)
Hallmarked Gold Jewellery100% of net gold value at current market rate100% of net gold value at current market rate
Kundan/Polki Jewellery80% of the value of jewellery (before tax amount shown in invoice)75% of the value of jewellery (before tax amount shown in invoice)

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